FAQ - El Galla Gold WhatsApp
Updated at: 04:48 PM
Tuesday, 10 November 2026
(24K)
Sell -
7,051 EGP
Buy -
7,005 EGP
|
(21K)
Sell -
6,170 EGP
Buy -
6,130 EGP
Updated at: 11:47 AM
Tuesday, 10 November 2026
Silver
Sell -
94 EGP
Buy -
90 EGP
Updated at: 04:48 PM, Tuesday, 10 November 2026
(21K)
Sell :
6,170 EGP
|
Buy :
6,130 EGP
-
(24K)
Sell :
7,051 EGP
|
Buy :
7,005 EGP
Updated at: 11:47 AM, Tuesday, 10 November 2026
Silver
Sell :
94 EGP
|
Buy :
90 EGP
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FAQ
FAQ
Frequently Asked Questions
What products are available?

21K gold coins (1g - 40g), 24K gold bars (0.25g - 1kg).

Is your gold certified?

Yes, all products are stamped by the Egyptian Hallmarking Authority.

What payment methods are available?

Cash, Bank Transfer.

How can I check gold prices?

Gold prices are updated on our website during business hours.

Can I check product prices?

Yes, they are listed on the website and updated during business hours.

How can I check the making charges and cashback?

Details are available on each product page on the website.

Is delivery available?

Yes, delivery is available in Cairo and Giza.

When will my order arrive?

Orders arrive within two business days.

Where are the main branches located?

Al-Hussein Branch: 60 Al-Muiz Le-Din Allah St, Cairo
Palm Hills October Branch: 88 Street, Palm Hills, October
Eltagmoaa Branch: Rock Gold Mall, Eltagmoaa, Cairo

What are the working hours of the main branches?

All days: 11:00 AM - 8:00 PM
Friday: 1:00 PM - 8:00 PM
Sunday: Closed

Refund and Exchange Policy

After the purchase, products can be resold back to us, but cannot be exchanged or returned. This is due to continuous price fluctuations.